This policy is updated from time to time. The latest version is published on this page.
How We Gather Information
We gather and use certain information about individuals in order to provide suitable products and services and to enable certain functions on this website.
We may collect personal identification information from users in a variety of ways, including, but not limited to, when users visit our site, subscribe to the mailing list, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site.
We may collect the following information: individual’s name, contact number, and email address.
We may also collect demographic details, such as postcode, preferences and interest, other information relevant to clients, inquiries, and surveys.
How We Use This Data
Providing customer care and enhancing customer satisfaction, including but not limited to resolving complaints, dealing with and/or responding to request and inquiries, warranty, returns and other after-sales services.
To Enhance Our Products and Services
For information and security purposes, including but not limited to managing and administering e-mail, handling and investigating any security related issues, vulnerability and/or incidents.
To exercise any functions conferred on any person by law and/or towards the administration of justice and/or, for any purpose incidental and ancillary.
For internal record keeping, including but not limited to the administration, processing, and matching of any personal information held, which relates to you for any purposes listed herein.
Sharing Data To A Third-Party
If and when necessary, your Personal Information may be disclosed to the following third parties:
- Any third party agents, for hosting application such as Rowlandson online application, online Customer inquiries, external e-mail.
- Any affiliated company of Rowlandson
- External professional advisor and auditors.
- Government Agencies and legal authority.
- The personal data is needed pursuant to a subpoena.
We have in place physical and procedures to prevent unauthorized access, to maintain data security, and to use the information we collected correctly.
We adopt appropriate security measures with our third-party providers for hosting our external e-mail, online job application, online inquiries by our customer.
Cookies are being collected to enhance the user experience, Users may choose to disallow saving and reading of their browser’s cookies, but some parts of this site may not work.
Any Personal Information shall not be kept longer than what is stated in Rowlandson’s procedure on Data retentions.